Users permissioned 'Member' with 'Draft' add-on are unable to update activities
When a user with the basic permission 'Member' with a 'Draft' activity add-on tries to update details on an activity it fails to save.
We expect to release a fix within 48hrs. As a temporary workaround you can upgrade their permission to Member+ or Editor if you are comfortable doing that.
Brief outages due to report generation stress tests
As we work towards improving performance on the new US Region release completed today we are stress testing some large report generation processes. These processes have caused some users to experience brief loss of responsiveness from the service. Service has been restored within 90 seconds on each occasion.Maintenance
US Region Scheduled Maintenance
The following products will be undergoing security upgrades and maintenance in the US Region and maybe unavailable for a brief period during this window.
- Personnel & Training
- Incident Reporting
- Equipment Management
Tuesday, June 21st between the hours of 0400 - 0900 Eastern.
Unable to view activities that used a location bookmark
Some users are experiencing an error when viewing an activity (Incident/Exercise/Event) where a location bookmark was to set the location when it was created.
This issue has been prioritized as critical, and we are currently working on a fix.
Attendance CSV data export issues
Attendance reports are displaying the same data in 'Percent Attended' and 'Absent Duration (mins)' columns. We're working on a fix at present.Resolved
Asia Pacific Service Availability for PT/EM/IR
We experienced a brief outage due to a server misconfiguration at 0628T+000 on our Asia Pacific Services for Personnel & Training, Equipment Management, and Incident Reporting. Service has fully restored and an investigation for root cause is underway.